SimpliSafe Overview: Fast Facts

Is SimpliSafe right for you? Our experts answer the most common questions about the company so you can decide.

SimpliSafe Costs

How much should I expect to spend upfront for SimpliSafe Security?

With SimpliSafe there are several different equipment packages to choose from starting at a price of $229.96. Customers can also build their own custom package if the preconfigured packages do not fully meet their needs.

How much does SimpliSafe charge for their monitoring?

Customers have three options when it comes to monitoring: Interactive Monitoring, Standard Monitoring, and No Monitoring (your system operates solely as a local alarm).

Monitoring rates start at just $14.99 a month for Standard Monitoring. Standard Monitoring features 24/7 monitoring with a cellular connection and no annual contract. Interactive Monitoring costs a bit more, $24.99, but provides the added benefits of SMS/email alerts, secret alerts, and remote system control.

How long is SimpliSafe’s monitoring contract?

SimpliSafe provides no-contract monitoring on a monthly basis, so customers do not need to make a long-term commitment.

Will I have to pay a cancellation fee?

Because SimpliSafe monitoring does not require a long term contract and customers pay for equipment upfront there is no cancellation fee.

SimpliSafe Customer Service

What does Alarm System Reviews think about SimpliSafe’s customer service?

Our experts gave SimpliSafe an A- rating for their customer service, reflecting the company’s commitment to providing a positive experience for their customers.

With monitoring being provided on a no contract basis high quality customer service is essential when it comes to making sure customers stick around.

Does SimpliSafe offer a trial period?

Customers have 60 days to decide whether they want to keep or return their home security system. This is well above the industry average of 3 days.

What is SimpliSafe’s BBB Rating?

As a Better Business Bureau Accredited business they have an A+ rating with 21 total resolved complaints over the past three years and 16 posted reviews.

Does SimpliSafe offer a warranty for their equipment?

All home security equipment comes with a 3-year warranty to cover potential manufactures defects and faulty equipment.

SimpliSafe Equipment Packages

Ultimate Package – $539.85

Includes Burglary, Fire, CO, Freeze and Flood Sensors. (16 pieces)

(1) Base Station
(1) Wireless Keypad
(1) Keychain Remote
(2) Motion Sensors
(4) Entry Sensors
(1) Panic Button
(1) Extra Siren 105dB
(1) Smoke Detector
(1) Water Sensor
(1) CO Detector
(1) Freeze Sensor
(1) Free Keychain Remote

Master Package – $449.87

Includes Burglary, and Fire sensors. (14 pieces)

(1) Base Station
(1) Wireless Keypad
(1) Keychain Remote
(2) Motion Sensors
(6) Entry Sensors
(1) Extra Siren 105dB
(1) Smoke Detector
(1) Free Keychain Remote

Classic Package – $349.92

Burglar and Fire sensors included. (9 Pieces)

(1) Base Station
(1) Wireless Keypad
(1) Motion Sensor
(3) Entry Sensors
(1) Extra Siren 105dB
(1) Smoke Detector
(1) Free Keychain Remote

Economy Package – $259.95

Only Burglar sensors. (7 Pieces) 

(1) Base Station
(1) Wireless Keypad
(1) Motion Sensor
(3) Entry Sensors
(1) Free Keychain Remote

Starter Package – $229.96

Burglar protection for apartments and condos. (5 Pieces) 

(1) Base Station
(1) Wireless Keypad
(1) Motion Sensor
(1) Entry Sensor
(1) Free Keychain Remote

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