Protect America Security Costs
How much should I expect to pay upfront for Protect America?
Nothing. Protect America equipment is free and they do not charge an installation (the system is self-installed) or activation fee. The cost of the security equipment is worked into the monthly monitoring price.
How much does Protect America charge for monthly monitoring?
The rates monitoring plans start at just $19.99 for landline based basic protection. The monitoring rate increases based on signal method, added equipment, and interactive features chosen.
How long is the Protect America contract?
The standard monitoring contract length is 36 months.
Will I have to pay a fee if I cancel service before the contract ends?
Customers are required to pay the full contract balance due if they chose to cancel during the initial 36-month term.
Protect America Security Customer Service
What does Alarm System Reviews think about Protect America’s customer service?
Our experts gave Protect America a C rating for their customer service. There is certainly plenty of room for improvement given their long track record of poor customer service and we hope to see a concentrated effort to improve this soon. Their customer service reputation should be a red flag to anyone considering them as their home security provider.
Does Protect America offer a trial period?
Customers are provided a 14-day trial period. But it isn’t free. Protect America will charge a $79.00 restocking fee for returns – even within the trial period.
What is Protect America’s BBB Rating?
They are not accredited with the Better Business Bureau but currently have an A rating on the BBB with 443 total resolved complaints over the past three years and 25 posted reviews.
Does they offer an equipment warranty?
A lifetime warranty is offered on home security equipment they provide.