Voxcom Security Alarm Customer Review: Installation, Equipment Issues

Customer Review For Voxcom Alarms:

Recent Customer Review For Voxcom:

Keep in mind that many of these security companies have thousands of other clients that may or may not be happy with their service, and this is only a small sampling of the opinions of their customers. If you have had a good or bad experience with a particular alarm company, please submit your review! Reviews are only edited for vulgar language and spam.

A Canadian alarm company, Voxcom uses a sub-dealer program similar to ADT. A local company installs your system, and Voxcom will monitor it from their response centre located in Edmonton, Alberta. The Voxcom customer review posted here was submitted by a present or former client of Voxcom Alarms.

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I don't know if Voxcom is the worst, since this is the first security provider I am using, but it is definitely one of the worst and not to be recommended to anybody.

Misleading sales tactics, when customer is promised features as included in the package, to find out these are optional charges. On top of that the worst customer support and probably worst installers.
Istallation went so bad that system stopped working within a month and company charged for an additional installer's visit (since parts and labour is included but not the visit cost). When the system started having problems 18 months later it turned out certain REQUIRED portions of equipment were not installed or mentioned. When I asked why - the answer was that in majority of the cases equipment functions without these pieces.

What a joke!!!

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