I signed a 3 year contract with Vector Security in 2005 and was told by the representative that after the life of the contract Vector would continue to monitor but no contract.
I was under the impression after the 3 years that I was just paying for a monthly service. I called to say that I no longer wanted their service and I was told that my contract was automatically renewed. I told them what the rep had told me; I know that I should have read the contract but I was going on what the rep told me. Now I am having to buy out the renewed contract for more than $600. (I had called to inquire about a keyfob and they told me it would cost me $150) I told them that was too much and that I was switching to someone else and that is when it all started. I was told that if I renewed my contract I could get the remote free)
Well, if that is the case, why am I having to buy out a contract?
I was under the impression after the 3 years that I was just paying for a monthly service. I called to say that I no longer wanted their service and I was told that my contract was automatically renewed. I told them what the rep had told me; I know that I should have read the contract but I was going on what the rep told me. Now I am having to buy out the renewed contract for more than $600. (I had called to inquire about a keyfob and they told me it would cost me $150) I told them that was too much and that I was switching to someone else and that is when it all started. I was told that if I renewed my contract I could get the remote free)
Well, if that is the case, why am I having to buy out a contract?
Recent Customer Review For Vector Security Alarms (Con't):
This Vector Security review has been submitted by former or present client of Vector Security. Vector uses a sub-dealer program, similar to Brink's and ADT. Usually, your system will be installed by a local company, and Vector will monitor it from a central nation-wide monitoring center. If you have had a good or bad experience with Vector Security, please submit your review! Reviews are only edited for spam and/or vulgar language.
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Customer Review For Vector Security (Con't):
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