



| (Added Aug 22/08) We have been very happy so far with our service through Vector. The gave us a reasonable price and the sales pitch was not high pressure. They did a professional installation and even though they missed something on the initial installation, they fixed the problem with us having to make only one phone call. |
| (Added Aug 12/08) I have a rant about Vector Security and I am getting NOWHERE with them. We live in PA and in May, a gentleman by the name of **** came and installed a "free" alarm system. All we had to pay was a monitoring fee every month. We asked him what the contract was and he informed us it was either 5 or 3 years. we took the three years and asked him what happens if we moved. He told us that the alarm system would stay here and we would get another free alarm system at the new house. Since we knew we would be moving before the three years was up, we were sold on the idea. Well, now it is august. My house is sold and we purchased a new house. Imagine my surprise when we called Vector up and were told we have to deal with the third party who installed our stuff. Hmm...funny...vector is who I pay my bill to and they have no problem taking my money...anyway...so we call the third party...AMP...and come to find out our salesman **** lied to us. So if we want to get a new alarm system in the new house, we have to pay this one off and give it to the new people and then get it installed in our new home and start ANOTHER three year contract. Be warned people....stay away from Vector. |
| (Added Aug 1/08) The sales person was extremely nice and the installer was thorough and tidy. Very curtious! We are very happy with our service. Thanks! |
| Your information about Vector is not totally true. Vector Uses a subdealer program in areas. However, a lot of residential systems are installed by Vector and not a 3rd party. This is usually the case in PA, OH, NY, NJ, and parts of DE, MD & VA (Note from Admin: We stand corrected!) |