Unbiased SAFE Security Alarm Customer Reviews

Recent Customer Reviews For SAFE Security Alarms:

Customer Reviews For SAFE Security:

Each one of these SAFE Security customer reviews have been submitted anonymously by present or former clients of SAFE Security. Please note that SAFE Security uses a sub-dealer program, which usually means that a local company will install and service your alarm, and SAFE Security will monitor it. So a review listed here may not be for or against corporate SAFE Security, but a completely independent local dealer. If you submit a review, please indicate whether the review is regarding SAFE Security corporate, or the local company who installed your system.

(Added Apr 30/10) My alarm went off on a false alert. I was at work. They called me on my cell phone didn't get an answer. Before I could listen to the message to call them back my neighbor phoned me to advise of the alarm going off. I called back safe security. They advised me the call to the police had been placed but was also already cancelled. So in other words... they called the cops since they didnt reach me asap but before they actually spoke to me... the homeowner.. they canceled the police call. I canceled the account and was not under contract and specificaly asked if I was going to have a penalty and was of course told no. So don't you know I am being hounded by a bill collector saying I was under a renewal contract I signed for auto renew. I feel as though I was lied to and I signed this under false pretense. I would have never signed an automatic renewal knowingly. It's too late for me, but if your considering an alarm company don't use safe.

(Added Aug 18/09) (Updated Jan 29/10) Unmonitored for 8 months! - We have been a customer of SAFE since 2000, when they took over the company that had been....(read the whole review)

(Added June 10/09) (Updated Nov 15/09) My problem has been going on for over 1 year when through a routine service call I discovered that SAFE Security's monitoring stations....(read the whole review)

(Added June 1/09) I would rather leave the doors unlocked at my business than use this company....(read the whole review)

(Added April 24/09) I do not recommend this company. Their contract policies are unethical. If you already have an agreement with them, carefully review your contract and deal with them only in writing with postal return receipts and keep photocopies of all correspondence. My local installer sold our monitoring agreement (dating from 1994) to them six months after our system was installed. When we recently wanted to discontinue the service, we were told that our agreement renewal date was actually six months after the termination of our annual billing statement. It appears that we will owe them money for six months service which we will not actually receive from them. It seems to me that rolling contract agreements which cannot be canceled even after a very prolonged period of service and which do not correspond to billing dates are inherently unfair because it is unclear to the consumer when they may terminate them. Thus I would avoid doing business with them.

I strongly strongly discourage you to give them a try at all. I give this company a zero / negative star. Unbelievably bad and, unprofessional service. We have been with them for more than 10 years. We have never late for a single payment and yet....(read the whole review)

We were customers of SAFE Security for 7 years. We paid on time. We had no issues, and no events. We moved in June 2007. We called and notified them of the move. We then received a quarterly bill in Sept 2007. We called and said....(read the whole review)

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