Customer Reviews For Protection One Alarms:
Recent Reviews For Protection One Alarms:
Each one of these customer reviews have been submitted anonymously by present or former Protection One alarm clients.  Please remember that many of these companies have thousands of other clients that may or may not be happy with their service, and this is only a small sampling of the opinions of their customers.
If you have had a good or bad experience with a particular alarm company, please submit your review! Reviews are only edited for vulgar language and/or spam.
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(Added July 23/08) Protection One has provided me with alarm protection for over ten years.  Due to medical difficulties, I am forced to....(read the whole review)
Buyer Beware! Had problems with my system.  Service agent cancelled....(read the whole review)
Pass, pass, pass before using this company.  Been a customer for a long time and it has been....(read the whole review)
Terrible company, I have a faulty system however, after numberous service calls, they cannot still fix the system....(read the whole review)
This is a really bad alarm company to deal with. We signed a contract for three years with this company....(read the whole review)
We "inherited" Protection One when they took over Westec Security.  We had a full house system put in, complete with carbon monoxide detection and radio back-up.  In addition, we signed up for the service contract.  All in all, I am embarassed to say....(read the whole review)
I had used ADT for several years (more than three) and switched to BellSouth's Protection One as the rates are $17.95 for me (my wife gets a concession of a couple bucks per month). BSPO tech came out and switched MY system over and I've been with them for a couple years. Same service as ADT. They even put in a new "brain" for free as I wanted to add two sensors to the system to enhance the system. Pretty happy with them.
I have had Protection One for 3 years now and pay $42/month.  The one time I actually had an alarm go off was while I was away on vacation.  The armed guard did not show up to my house until nearly 5 hours after the alarm went off.  I asked for an explanation from Protection One, and never received a response.  I have a cellular back-up unit which quickly became obsolete after 2 years, and had to pay for the upgrade.  I'm really not sure what I am paying $42 a month for, and am thinking of cancelling or switching companies.
On Thursday December 20, 2007 one of 3 air conditioners was stolen from Rogers Foundation of Music (RFM). The theft was reported to the Independence Police the same day. I called protection one to express my concern that the alarm system....(read the whole review)
It's been more than a couple years now since we were released from Protection One. The years we were with the company were costly. We had numerous equipment failures but the absolute worst was a bug in....(read the whole review)
Beware !!I Had a contract with Protection One for 3 years. I called them for cancellation over the phone. They said they....(read the whole review)
THIS COMPANY IS BAD AND STAY AWAY.  Protection One company doesn't do anything for....(read the whole review)
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