The Monitoring Center serves California, Florida, Ontario, and British Columbia (Vancouver). They use a network of subcontractors to install equipment (and perform "conversions" if you already have a system installed), and focus primarily on their monitoring service. If you submit a review for the Monitoring Center, please indicate the subcontractor that installed your
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Customer Reviews For The Monitoring Center:
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equipment, if possible. As you browse the reviews below, keep in mind that many of these companies have thousands of other clients that may or may not be happy with their service, and this is only a small sampling of the opinions of their customers.
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| (Added May 15/09) I switched from Brinks to the Monitoring Center after being with Brinks for 9 years I had to buy my own system I paid about $400. I picked a unit from Honeywell. I installed it myself but I found programming the unit above my skills. I had The Monitoring Center send a installer out to finish the job. It took him 2 hrs to complete the install. He was very helpful and charged me $ 79. per hr. well worth the price. It has been 1 1/2 years now and I'm still very happy with the service. I like the $9.99 a month over $40.00 a month anyday! |
| (Added Dec 20/08) I got a security system from this company about two months ago. I had to pay $800 for the basic DSC system which other companies offering for free but I still liked the idea as I will only need to pay $9.99 every month. When I was signing up they told me that there would be no maintenance required on their equipment because the equipment is so good. Well, lo and behold my motion detector started going off for no reason, causing false alarm after a month and when I called for service, first of all no one answered my call for half an hour, second they were charging me $125 to come and fix my motion sensor. I paid it to fix my motion sensor and after a week my door contact was loose and causing trouble with the alarm and I couldn't even arm my system. So again they were asking for $125 to come and fix it. I found it ridiculous that their equipment was not dependable and I've learned my lesson not to go with cheap monitoring companies because in the end you always end up losing. I've cancelled my contract and am going with a better company. |
| (Added < April/08) The Monitoring Center delivered exactly what they promised. Nice and helpful staff. Can't beat the $9.99 per month either. Very happy here in S.Fla. |
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