Customer Reviews For Guardian Alarms Inc.:
Recent Customer Reviews For Guardian Alarms Inc.:
I currently have Guardian. Been paying them for 7 years over $25 per month. I called them today to cancel because so many others are lower in cost. I am waiting on a call back as they said they wanted to keep me as a customer and would let me know what they could do to reduce the cost. I will update with what they offer after they call back.
I am not an attorney nor do I play one on TV. However I do have legal insurance (ARAG I think it is called) and if Guardian gives me crap about it, I will have the attorney look over the contract to see about getting me out of it.
I had to call Guardian back because they did not return my call yesterday. They offered me $18 a month if I sign a new contract. I told them I would not pay that much and sign a new contract. Then I told them to cancel at the end of the month. Then she tells me I signed a 5 year contract with auto-renewal for 5 years. They faxed it over to me and it shows 5 years and auto renewal. I called the representative back and I told her after reviewing it that they breached contract by raising monitoring fees last year ($1 per month) and because they did, I still wish to cancel. There is no statement within the contract allowing for increases and it states on the contract how much I should be paying. So I sent them the cancellation notice via fax and I am waiting to hear back from them.
Each one of these home security system customer reviews have been submitted anonymously by present or former Guardian Alarms alarm clients. Please remember that many of these companies have thousands of other clients that may or may not be happy with their service, and this is only a small sampling of the opinions of their customers. If you have had a good or bad experience with a particular alarm company, please submit your review! Reviews are only edited for vulgar language and spam. Thanks for submitting!
Note: Metro Guardian is no longer in business.
Note: Metro Guardian is no longer in business.
The Guardian Alarms Inc. that you are referring to is not the one that is displayed on the Logo. You mention that you have an ARAG insurance that lets your attorney look over contracts. I know that ARAG is Europe based, so I assume you are meaning another Guardian Alarms. The Guardian Alarms displayed on the logo is a U.S. nation wide company that is in good standing with the BBB.
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They do not tell you of their auto-renewel of their contract when you are signing it. Beware of this company and how to ever get out of your contract with them. I am moving and that still does not get me out of the contract that auto-renewed for an additional 2 years withut my knowledge. Their customer service is very poor and they obviously do not care. I have nothing but negative things to say about Guardian Alarms.
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