Each one of these First Alert Security customer reviews have been submitted anonymously by present or former First Alert burglar alarms clients. Please note that First Alert uses a sub-dealer program, which usually means that a local company will install and service your alarm, and First Alert will monitor it. So a review listed here may not be for or against corporate First Alert, but a completely independent local dealer. If you submit a review, please indicate whether the review is regarding First Alert corporate, and/or the local company who installed your system.
NOTE: If you are submitting a First Alert alarm review, please specify the local company that installed it, if applicable.
NOTE: If you are submitting a First Alert alarm review, please specify the local company that installed it, if applicable.
Customer Reviews For First Alert Security:
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| (Added June 10/08) This is in response to the person who said that they can not get in touch with anybody from First Alert Professional. I am the customer care person for First Alert Professional and you can contact me at 1-800-852-0086 ext 2742 and I will do my best to help you. Kate First Alert Professional Security Systems email : first_alert_mktg@firstalertpro.com |
| I have a First Alert professional alarm system that was already installed in my home when I moved in. The problem I have is since it was installed by a previous owner I don't have the 4 digit code to deactivate it. This would not be a problem except the system is detecting a code 17 dining room motions and once a minute it chimes. This is very annoying as you can imagine, and the good people at First Alert are impossible to contact. I have tried both calling and Emails, and none of my messages have been answered. Terrible customer service. |
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