Unbiased Brinks Home Security Alarm Customer Reviews

Each one of these Brink's Home Security customer reviews have been submitted anonymously by present or former Brink's burglar alarms clients. Please note that Brink's uses a sub-dealer program, which usually means that a local company will install and service your alarm, and Brinks will monitor it. So a review listed here may not be for or against corporate Brinks, but a completely independent local dealer. If you submit a review, please indicate whether the review is regarding Brinks corporate, or the local company who installed your system.

NOTE: If you are submitting a Brink's alarm review, please specify the local company that installed it, if applicable.

(Added June 19/08) We have had Brinks security about 10 years now with one move where they did a free install with the move. Thankfully, we have....(read the whole review)

(Added June 14/08) After reading reviews on a number of companies, and talking to them on the phone, I invited 3 companies to give me quotes. They were Brinks, ADT, and an independent company....(read the whole review)

(Added May 12/08) ADT provided false info on this site. Brinks, unlike ADT can hook up your system when you have Vonage. ADT cannot....(read the whole review)

We moved into a new home in mid-2004 and Brink's did the initial installation. Since then, we had Brink's here....(read the whole review)

We had corporate Brinks while living in California. Once we moved to Omaha we found out that the alarm was....(read the whole review)

I have had them (Brinks) for nearly 3 yrs and my rates never went up versus other companies that I've had in the past....(read the whole review)

Companies like Brinks get a huge amount of business from the paycheck-to-paycheck folks, who can't get a bank loan to finance an install. That, I admit, is a valuable service. If it weren't for companies like that...there would be people who wanted an alarm system, but could not get one.

I have had the Brinks system in three homes for over 20 years. The first home was broken into twice before I had Brinks installed. Perhaps the stickers and signs were enough, but.....(read the whole review)

I have been a very dedicated and valuable customer of Brinks Security System for over sixteen years. During that time I....(read the whole review)

I had Brink's in Florida and then moved to West Virginia. The house we bought in WV had an alarm system (hardwire) installed....(read the whole review)

Re: My Experience with Brinks
The sales guy was here for about two hours. We went over the contract in detail. I was already aware of the....(read the whole review)

About Brinks security, they *claimed* when I hooked the service up (and YES I understand that they are simply salespeople) that if your phone line was cut then it would....(read the whole review)

Customer of Brinks for 8 years paying way to much called to cancel service. Said I could not afford at this time, but hope to sign back on next year. They sent a service person....(read the whole review)

After 7 years of being a loyal costumer for Brinks,always paying on time since we had it with direct payment, we decided....(read the whole review)

I am currently waiting for Brinks to come to install my system. I had orginally phoned ADT where I was given a quote of $587 for my system and $42.99 a month. I said I wanted it. Then I spoke to....(read the whole review)

This is the worst company we have ever dealt with. We are renting a condo from the condo owner, who already had the system installed, so all we had to do was....(read the whole review)

I have had a Brinks system for over 11 years. Their fire protection system saved my life and the life of my two dogs. To think I almost....(read the whole review)