ADT Security System Customer Reviews

(Added June 28/08) I have been with ADT for over a year now, and I think they're great. Yes they had subcontractors do the install, but they knew....(read the whole review)

(Added June 14/08) I have been employed both as a technician and in sales for several different alarm companies over the years. In reading the reviews on ADT I have to say that....(read the whole review)

(Added June 14/08) ADT service for 4 years. Discontinued my land line phone service and then subsequently stopped ADT service. During the interval (well over 60 days) between stopping the phone service and discontinuing ADT there was never ANY notification from ADT that there was a problem with the system. Great monitoring. Well worth the $400 plus per year?

(Added June 6/08) I just got an ADT system. The installers seemed to have limited knowledge on the....(read the whole review)

(Added May 31/08) It's important to keep in mind this is a forum, where there is no way to verify certain issues/problems people claim to have. Anybody can leave made up negative stories about any alarm company....(read the whole review)

(Added May 31/08) I've had ADT for 5 years. I had to have the cell backup upgraded from analogue to digital-no problem as I understand this is necessary due to cell network upgrades....(read the whole review)

(Added May 27/08) In 1998, we contacted ADT about monitoring an existing hard-wired alarm system within our newly purchased home. A technician came out....(read the whole review)

(Added May 22/08) As an ADT dealer, I explain everything what my customers will be getting from ADT....(read the whole review)

Wow! Some of this stuff is crazy talk! I just wanted to say that I have had ADT for the last 14 years and they are awesome....(read the whole review)

I'm sure there are worse situations, but as i'm barely making ends meet and this ended up being more expensive than i needed....(read the whole review)

Try this with ADT....trip your alarm....you can "accidentally trip the alarm and just....(read the whole review)

ADT is not bad.. but I do have a few notes of caution for people....(read the whole review)

We have been customers for about 10 years. Very suddenly the service given by ADT deteriorated. Our system was sold to us by a company salesperson and....(read the whole review)

My company has an ADT burglar and fire security system installed back in 2001. We have an ADT service ticket open. This ticket was opened on Monday, August 13. Below is the timeline of my experiences with ADT in attempting to resolve this ticket:...(read the whole review)

Whoa ! What the devil are all these postings about ADT? It's obvious you have some sort of vendetta against ADT ? I never thought I'd ever....(read the whole review)

I think alot of these angry posts are not the fault of ADT but of some third party installer. I have had ADT in my home for 12 years and....(read the whole review)

Quite a few of these posts are clearly from competitors or people who do not have a clue. As one posted, a "third party" installed their system. 3rd party dealers....(read the whole review)

It turned out that for all the money I was paying ADT for their crappy service, they weren't actually monitoring my alarm at all....(read the whole review)

All of these "horror" stories could have been avoided by doing one of three different things....(read the whole review)

For me, it was brinks vs adt, well, no reflection on ALL of ADT's practices but, in 1992 I signed on the dotted line for a SafewatchPlus hardwired alarm system. I was TOLD by the saleslady that....(read the whole review)

I never really had a problem with ADT customer service. And keep in mind that ADT also saves you money on false alarms (if you....(read the whole review)

We called ADT directly, and an ADT sales person came out and discussed everything in detail about the system we are getting....(read the whole review)

We recently had an burglar alarm system installed by ADT and the service has been so good that I decided to tell you about it....(read the whole review)