Recent Review For Protection One Alarms (con't):
Review For Protection One Alarms (Con't)
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I had Protection One before for more than 2 years and I just went with them at my new house 1 week ago. I had some minor bad experiences with them but in general, I pay lower than other companies for a wireless system.
They operates like Sprint PCS company which require a (3-year)contract, each sale representative can give a different price, pay less on system but high on monitor fee. Now, I want to tell you some tricks here instead of just bad mouthing them:
1) They have contract so if you break the contract, you have to pay for a hefty fine.
2) When you move, bring the wireless devices (door/window contact, motion sensor, smoke detector, keypad,...) with you. You can add them to your basic system at the new place. In my case, they don't charge me to add them onto the new system.
3) You should use their web site to chat with a sale rep. You have to bargain with them on the system and the monitor fee. If you're not happy with it, just go back to chat with someone else.
At the end, I paid $120 for a new system that has 1 motion detection, 5 contacts, 1 keypad, 1 keyfob. I added 2 motion detection, 1 keypad, 1 smoke detection, and 1 keyfob for free (they're from my previous system). The monthly fee is $35.99. I didn't know my new house has pre-wire. Otherwise, I go with hard wire system from Brink/Broadview and can get free system and $28 monthly monitor fee since I'm their current customer too.
I'm still happy with P1 but I'll switch back to Brink's at the end of contract for lower monthly fee (unless they honor the $31/month from their website). I understand that they charge monthly fee high to make up for the low price on system. It's like cell phone service.