Pass, pass, pass before using this company. Been a customer for a long time and it has been a nightmare.
Their departments do not communicate with each other. Our system has not worked properly since the initial installation. I have had service guys out eight times to change out the system and it still does not work. Finally, trying to cancel service and it has been an absolute nightmare. They made me pay for a unit that does not work til the end of the contract period which is June 2008. Now they billed me for additional months. Once they get your money they offer no help or solutions. All we wanted was a unit that worked.
FYI - an insider told me all their employees were told to try to sell, sell, sell additional products and add-ons to the customers. Another neighbor all cancelled service with them.
Their departments do not communicate with each other. Our system has not worked properly since the initial installation. I have had service guys out eight times to change out the system and it still does not work. Finally, trying to cancel service and it has been an absolute nightmare. They made me pay for a unit that does not work til the end of the contract period which is June 2008. Now they billed me for additional months. Once they get your money they offer no help or solutions. All we wanted was a unit that worked.
FYI - an insider told me all their employees were told to try to sell, sell, sell additional products and add-ons to the customers. Another neighbor all cancelled service with them.
Recent Review For Protection One Alarms (con't):
Review For Protection One Alarms (Con't)
This customer review has been submitted anonymously by a present or former Protection One alarm client. Please remember that many of these companies have thousands of other clients that may or may not be happy with their service, and this is only a small sampling of the opinions of their customers. If you have had a good or bad experience with this or any other alarm company, please submit your review! Reviews are only edited for spam and/or vulgar language. Thanks for submitting your review!
Alarm Basics | Articles | System Design | Device Types | Reviews | Crime Prevention Tips | Evaluation | Security Cameras
Back To: Protection One Reviews
More Home Security Resources On Alarm System Reviews.Com:
Home | Article Archive | Alarm Devices | Home Security Alarm Design | Before You Get A Quote | Cameras & CCTV | Crime Prevention | Evaluate Your Home Security | Just For Fun | National Alarm Reviews | Local Alarm Reviews | Review Submission | Securing Doors | Securing Windows
Copyright 2006-2009 Home Security