Pass, pass, pass before using this company. Been a customer for a long time and it has been a nightmare.
Their departments do not communicate with each other. Our system has not worked properly since the initial installation. I have had service guys out eight times to change out the system and it still does not work. Finally, trying to cancel service and it has been an absolute nightmare. They made me pay for a unit that does not work til the end of the contract period which is June 2008. Now they billed me for additional months. Once they get your money they offer no help or solutions. All we wanted was a unit that worked.
FYI - an insider told me all their employees were told to try to sell, sell, sell additional products and add-ons to the customers. Another neighbor all cancelled service with them.
Recent Review For Protection One Alarms (con't):
Review For Protection One Alarms (Con't)
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