My mother has been a Protect America customer for a while and referred me to the company about eight months ago.
I got a couple months of service for free for being a referral. The salesperson was a bit overexcited, but overall she was not too pushy. I already knew all about the package that I wanted, but I let her go through her spiel anyway. I knew from my research that I was going to have to install the system myself and I felt confident about it.
You should have seen my face when I opened the package. I felt completely overwhelmed and I had no idea what to do. Good news was that I had received a call from *****, one of Protect America's support technicians, earlier in the day and we had already scheduled a time for him to walk me through the installation. I guess they track all of the orders or something because he already knew that the package was being delivered that day. Before speaking with ***** again, I had decided to read the instructions and watch the support movie they sent with the package. The installation went much better than I had expected. Took us about 35 minutes. The only issue that I had, was that I had miscounted my windows. I was two sensors short, but not a big deal. I paid for them and ***** had them overnighted. Since then I have not really had any reason to contact them except to order a keychain control, which went fine.
Overall, they are okay with me. Also, I could use a couple months of service for free so if someone wants to say I referred them, be my guest. LOL
I got a couple months of service for free for being a referral. The salesperson was a bit overexcited, but overall she was not too pushy. I already knew all about the package that I wanted, but I let her go through her spiel anyway. I knew from my research that I was going to have to install the system myself and I felt confident about it.
You should have seen my face when I opened the package. I felt completely overwhelmed and I had no idea what to do. Good news was that I had received a call from *****, one of Protect America's support technicians, earlier in the day and we had already scheduled a time for him to walk me through the installation. I guess they track all of the orders or something because he already knew that the package was being delivered that day. Before speaking with ***** again, I had decided to read the instructions and watch the support movie they sent with the package. The installation went much better than I had expected. Took us about 35 minutes. The only issue that I had, was that I had miscounted my windows. I was two sensors short, but not a big deal. I paid for them and ***** had them overnighted. Since then I have not really had any reason to contact them except to order a keychain control, which went fine.
Overall, they are okay with me. Also, I could use a couple months of service for free so if someone wants to say I referred them, be my guest. LOL
Recent Customer Review For Protect America Alarms (con't):
Review For Protect America Alarms (Con't)
This customer review has been submitted anonymously by a present or former Protect America alarm client. Please keep in mind that many of these companies have thousands of other clients that may or may not be happy with their service, and this is only a small sampling of the opinions of their customers. If you have had a good or bad experience with a particular alarm company, please submit your review! Reviews are only edited for spam and/or vulgar language. Thanks for submitting your review!
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