Terrible service, terrible customer service.
The monitoring station was OK but the sensors that stick to the doors and windows all eventually fell off more than once after being stuck back and eventually I gave up.
Also I dropped off the radar and was not being monitored for a LONG time... yes, due to a phone/internet error - but they will not know, dont care, as long as they are getting their money every month. Yes, they do state that you have to check it every week, and they mean it, which means you have to run around opening doors, windows, etc. every week which I dont have time for. I guess I expected better.
BEWARE! If you sign a contract, be sure to read the fine print! They have an automatic renewal of one year AFTER you have filled your initial agreement. They automatically renew your contract withOUT written notification and it is binding. They require a written letter of cancellation, which is understandable for protection, if you do NOT send this written letter in time, they automatically renew for another year and will NOT let you out of the contract!
BAD, desperate business practice. I understand breach of contract but I more than fulfilled my original contact - this is deceiving business practices.
Very unhappy dissatisfied with Protect America. I am looking into legal options and plan to fight this.
The monitoring station was OK but the sensors that stick to the doors and windows all eventually fell off more than once after being stuck back and eventually I gave up.
Also I dropped off the radar and was not being monitored for a LONG time... yes, due to a phone/internet error - but they will not know, dont care, as long as they are getting their money every month. Yes, they do state that you have to check it every week, and they mean it, which means you have to run around opening doors, windows, etc. every week which I dont have time for. I guess I expected better.
BEWARE! If you sign a contract, be sure to read the fine print! They have an automatic renewal of one year AFTER you have filled your initial agreement. They automatically renew your contract withOUT written notification and it is binding. They require a written letter of cancellation, which is understandable for protection, if you do NOT send this written letter in time, they automatically renew for another year and will NOT let you out of the contract!
BAD, desperate business practice. I understand breach of contract but I more than fulfilled my original contact - this is deceiving business practices.
Very unhappy dissatisfied with Protect America. I am looking into legal options and plan to fight this.
Recent Customer Review For Protect America Alarms (con't):
Review For Protect America Alarms (Con't)
This customer review has been submitted anonymously by a present or former Protect America alarm client. Please keep in mind that many of these companies have thousands of other clients that may or may not be happy with their service, and this is only a small sampling of the opinions of their customers. If you have had a good or bad experience with a particular alarm company, please submit your review! Reviews are only edited for spam and/or vulgar language. Thanks for submitting your review!
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