All I can say is I wish I had found this site before I signed on the bottom line. This is the worst company I have ever dealt with.
My system does not do what the salesperson advertised that it did. I have a problem with false alarms that the city is giving me citations for (last one was $120!!!). They are not calling the correct phone numbers when the alarms go off meaning I don't even find out about it for hours.
When I call customer service, they don't have records of the problems but are willing to come out and fix the system for a fee. Their service people have flaked on me before and I'm sitting here again having wasted a morning and the service person is a few minutes away from having flaked again.
This company should not be in business. I will do everything in my power to let the world know how bad they are.
My system does not do what the salesperson advertised that it did. I have a problem with false alarms that the city is giving me citations for (last one was $120!!!). They are not calling the correct phone numbers when the alarms go off meaning I don't even find out about it for hours.
When I call customer service, they don't have records of the problems but are willing to come out and fix the system for a fee. Their service people have flaked on me before and I'm sitting here again having wasted a morning and the service person is a few minutes away from having flaked again.
This company should not be in business. I will do everything in my power to let the world know how bad they are.
Recent Customer Review For Platinum Protection (Con't):
Customer Review For Platinum Protection (Con't):
Platinum Protection is based in Utah, but have clients in many areas of the U.S. (with central station monitoring provided by Monitronics). They are known for their door to door sales "methods". The review listed here for Platinum Protection has been submitted anonymously by a present or former client of Platinum, and has not been edited in any way, other than vulgar language or spam. To submit a review for this or any alarm company, just visit the review submission page. Thanks for submitting your review!
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