Overall, the Abbra system from Next Alarm works well with VOIP.
However, the VideoView service they advertise does not work at all and their tech support is nearly non-existent. They refuse to even trouble-shoot the problem. Of course, they try to blame the customer, the browser settings, etc. But I am a Network Engineer and know what I am doing with the setup of the camera and opening the ports. I can view my Linksys camera over the Internet, but NextAlarm can't provide any video through their service.
If you want a basic alarm for your doors and motion detection, Next Alarm will do. But if you want the advanced services that they advertise then you will be disappointed. You will also be disappointed if you require any tech support. They have a couple of kids who will read the installation manual to you, that's it. Nobody with any real knowledge of alarm systems or networks will assist you with your system.
It's obviously a small company with big ambitions. But they have a long way to go before they can call themselves a professional security provider.
However, the VideoView service they advertise does not work at all and their tech support is nearly non-existent. They refuse to even trouble-shoot the problem. Of course, they try to blame the customer, the browser settings, etc. But I am a Network Engineer and know what I am doing with the setup of the camera and opening the ports. I can view my Linksys camera over the Internet, but NextAlarm can't provide any video through their service.
If you want a basic alarm for your doors and motion detection, Next Alarm will do. But if you want the advanced services that they advertise then you will be disappointed. You will also be disappointed if you require any tech support. They have a couple of kids who will read the installation manual to you, that's it. Nobody with any real knowledge of alarm systems or networks will assist you with your system.
It's obviously a small company with big ambitions. But they have a long way to go before they can call themselves a professional security provider.
Review For: NextAlarm Security (Con't)
Recent Review For NextAlarm (Con't):
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