NextAlarm | Home Security | Review: Minor Tech Support Issues

We've had NextAlarm since 2/05 & the service has been pretty good.

Tech support, earlier this year was crisp & very positive. Our system (still under warranty) lost communications earlier this week. I have dutifully filed trouble tickets on the nextalarm website; have also placed no fewer than 3 calls, & have also sent emails------------------but for whatever reason, cannot get any response from nextalarm tech support.

I'm not sure what's up @ their end, but when one cannot even get a return call after numerous attempts, this does little to inspire confidence or to prompt one to renew. Has anyone else, of late, had any luck w/ nextalarm tech support? If/when I get a response, I'll post it here so others can be so advised. bub

3 Month Update:

System is back online. I rec'd email & call from Nextalarm tech support. This response is much more in line w/ what I've had the past year.

I'd recommend their service & support w/o reservation. Thanks for listening. bub

Review For: NextAlarm Security (Con't)

Recent Review For NextAlarm (Con't):

This customer review has been submitted anonymously by a present or former client of Nextalarm.com. Alarmsystemreviews.com does not encourage or discourage its readers to do business with any particular alarm service

provider. Please remember that many of these companies have thousands of other clients that may or may not be happy with their service, and this is only a small sampling of the opinions of their customers. If you have had a good or bad experience with a particular alarm company, please submit your review! Reviews are only edited for vulgar language and spam.

Thanks for submitting!

Back To NextAlarm Reviews

More Home Security Resources On Alarm System Reviews.Com:

Alarm Devices Explained!

See A Step By Step Guide To Designing An Alarm

Before You Get A Home Security Quote...

Pick The Alarm That's Best For You

Local Alarm Company Reviews, By State/Province