


| Richfield Home Security Providers: |
| American Security Alarms |
| Recent Reviews For American Security Alarms: (Added June 12/08) My situation is identical to the other comment listed for American. In their defense they did let me opt out for a fee. Unfortunately, that fee was about 25 dollars less than the total for the remaining year and a half of service on my automatically renewed contract. Whats amazing is how quick they are to make personal contact if you start making payments late ;) This seems to get their attention. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- (Added June 3/08) Signed a five year contract. Company automatically renewed it without notifying me of the 30 day "opt-put" window for another two years. Now the company won't let me cancel without being liable for the balance of the two years. Company continues to tell me to "pound salt" even after I have attempted to mediate using the attorney general's office. Attorney General's office has numerous other complaints related to this company. *Update: (Added Sept 19/08): The status is the same and actually worse. After reporting the situation to the State Attorney General's Office their investigator has become frustrated and given up. I continue to be billed for service that I haven't used in five years now and at a stalemate between myself, the AG and their attorney. There have been numerous filed with the AG against this company, some of them have been resolved but many have resulted in small claims court. They have no interest in resolving consumer complaints and would rather hide behind counsel. |
| Youngstown Home Security Providers: |
| State Alarm |
| Recent Review For State Alarm: I thought all alarm companies were the same, but guess what they are not. I let some big shot sales guy talk me into a three year contract. Since the day of the initial install I have had nothing but problems. The initial install, the installer did not speak a word of English and he mounted my numeric keypad crooked, and come to find out that was not the only thing crooked. We agreed upon a price initially and then they tried to bill me more, then they sent my note to the credit bureau. Next time, I will go with a national company. |
