



| Charlotte Home Security Providers: |
| CPI Security |
| Recent Reviews For CPI Security: Note: CPI now has its own review section here: CPI Security Reviews |
| Fayetteville Home Security Providers: |
| ADT Fayetteville |
| Recent Review For ADT Fayetteville: I scheduled to have service reinstalled at the house I live in (disconnected when a new door was installed) and at a rental house in the county. The house in the county is a new installation and was scheduled to be accomplished March 6, 2008, between 12 and 5. The technician called and advised that the job he was on was more problematic than he had anticipated and that he would be a little later coming to my house. He later called and advised he could come and begin the job but it would take until after 12:00 midnight to complete. He said he would advise the proper person to call for a reschedule. This was okay because he kept me apprised of what was happening with him. March 7, 2008, a technician was to be at my home in the city to re-engage my system between 8 and 8:30 a.m. I called at 1:10 p.m. to find out what was goin on and I was connected with the "local" office where I spoke with someone named Donna. Donna advised I would have to talk with Robert Shirley and that he was on a conference call. She said she would give him a note and he would call me when he was free. At 4:00 p.m. I had not heard from this person and called the scheduling personnel again to complain that I had lost 2 days work for these installations. Again, the March 6, 2008, failure to install as scheduled was not a problem, as I had been keep informed, but not being advised that the technician would not show up and the supervisor, Shirley, not returning my call with regard to the re-install are totally unacceptable. I am concerned that the local office personnel's lack of professionalism and disinterest in selling the security system to my two homes may be an overall reflection of ADT's security service and system. I would like feedback pro & con of the company's security service and response whenever the need may arise. |
| Raleigh Home Security Providers: |
| Power Home Technologies |
| Recent Review For Power Home Technologies: We purchased a system for Power Home Technologies our local Vector security Dealer. We were so pleased with their professionalism and detailed approach to building our security system. They made many recommendations about things we could do to make our home safer. The seemed to have a genuine concern for our family and really were much more thorough than the other companies that we met with. We really enjoyed the two way voice demonstation and it played a big part of our decision. All in all we couldn't be happier. What a great company. I would definitely recommend them. |