Home Security Reviews: Michigan

Home Security Reviews: Michigan

Each one of these home security reviews for Michigan have been submitted anonymously, edited only for spam and vulgar language. Keep in mind that these home security companies often have thousands of clients who may or may not be happy with their alarm installation and/or service, and that this is only a small sampling of the opinions of their customers. You should definitely get more than one home security quotation, and use the information on this site to make an informed decision.

If you have had a good or bad experience with a particular home security company, please help your fellow consumer and submit a review! If it is a local company, be sure to include the city and state/province it is located in. Thanks for submitting!

On This Page: Ontonagon

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Ontonagon Home Security Providers:

PCA Security

Recent Review For PCA Security:
I received a phone call on 7-24-08 at my place of business from PCA Security, LLC and they were offering a promotional special on business security systems. I was currently in the market for a security system so I set up an appointment for one of their sales people to come out and provide me with further information. The following day 7-25-08 the salesman ******* shows up at my business to give his sales pitch. I was told at the end of the presentation that if I would like to take advantage of the promotional special I must sign the paperwork before the salesman leaves. I get the salesman to offer a notice of cancellation dated 7-28-08; to give me a little bit of time to decide. I had 2 more competitors coming the following day to give me some comparisons. Both the other companies that came out on 7-25-08 (Guardain Protection Service & ADT) were both very professional and left **** from PCA Security looking like a slob. After hearing all of the proposals I decided to sign a contract with Guardian Protection Service because their plan seemed to fit my application the best. So I make a phone call to PCA Security, LLC and tell the secretary that I am calling to cancel my tenative agreement from the day before. She says that she will pull my file and transfer my call to another agent. A man by the name of ****** answers my call and askes why I'm deciding to cancel my contract. I told him that I had decided to go with another undisclosed company because their plan was better for me. He responded by saying "they are offering you a better deal than" repeats everything on the contract. I responded by saying yes. His response was "NO THEY DIDN'T" in a sharp tone and he hung up the phone. I call back and ask the secretary to speak to a manager because ****** was completely rude and ended our converstation early. She responed by telling me that ****** was the owner of the company. So, I asked if I could please speak with him again. The call is transferred and I hear the phone pick up and then again slam down disconnecting the call. I call back a third time and ask the secretary if she or someone else can issue me a confirmation of the cancellation of the contract. She responds by telling me that only Andrew can do that. So, again I ask to speak with *****. The call transfers and he picks up and says "STOP CALLING HERE YOU f@#%KING BOZO!" and again hangs up. I have placed a call with COPS Monitoring to issue a complaint about the level of service that I received from PCA Security. I am still waiting a phone call back from COPS Monitoring. I can't believe the disrespect and unprofessionalism that was displayed by this company. I issued an offical complaint with the Better Business Bureau. Please do not use this company and pass the word. I feel very thankful that I didn't get into a 5 year contract with a company like this. Completely unbelievable.