Home Security Reviews California

Los Angeles Home Security Providers:

Brink's Security West Los Angeles

Recent Review For Brink's West Los Angeles:
The installation took over 12 hours due to the wrong equipment being specificied...and that was not a complete install - they didn't order the security screens before the install date so I had to wait 2 weeks and those were the wrong size, so that took 2 weeks.

Now a year later the batteries failed on one motion sensor. They said there were no appointments available for over two weeks out of the Sherman Oaks/West LA branches. So why do we pay for maintenance if they are not staffed to service the systems? Now the man is here to change a low battery and he has been her an hour and 20 minutes and is still not done. He needs to check the zones but when they installed the system they noted a zone that was never installed so I have no idea if he is going to finish today - Are there any good alarm companies / good alarm maintenance programs out there?

Extreme Security Systems

Recent Review For Extreme Security Systems:
I want to report this company for misleading customers like me while falsely promising a IPOD Mp4 upon installing their home security system from ADT. Extreme Security Systems is an ADT dealer based in Los Angeles CA. Upon reading their promotional brochure which I recvd in my mailbox they had stated that I would get a free cruise to Mexico and another travel package + free IPOD mp4 player upon completing the order with them.

Even after 2 months of the order being completed they didn't bother to update me about where the IPOD that was promised to me is? Even for the vacation packages I had to get behind them and they finally sent me the coupon for that when i called them two months back they said its out of stock and they will get in touch as soon its back
(their sales person said that usually within 15 days of order being completed a customer will recv all the cruise certificates and Ipod mp4).

Usually when one installs a home security system they get a yard sign (solar) as most other dealers were giving but these people didn't bother to give that and only after I got behind them they sent a normal yard sign.

The lady at the reception said i'm in queue for ipod, and there are 100 people in front of me. My point was can't you be transparent in your promises that expected time for ipod may be 2 3 or 4 months instead of misleading people?
She said we are not refusing, that we will send you the ipod. I said well you can take even 2 years and say we will deliver it. I mean, how difficult is it to get 100 ipods and distribute them to your customers who are waiting since 2 or more months?

Thank you and I hope I'm helpful in making this point across to other customers as well.

Norco Home Security Providers:

Ultrasafe Security Specialists

Recent Reviews For Ultrasafe Security Specialists:
THE WORST ALARM COMPANY IN NORCO,CALIFORNIA.YOU WILL BE SCREWED
BEYOND YOUR WILDEST DREAMS.NO SERVICE,NO RESPONSE,USED EQUIPMENT.

Oakland Home Security Providers:

Firstline Security, Oakland

Recent Review For Firstline Oakland:
Firstline is basically a sales company. They sold me my original installation when they were authorized dealers for ADT. Two years later, ADT bought out their contract and Firstline became associated with another monitoring company. Firstline contacted me and offered to upgrade my system, which involved canceling my ADT monitoring contract and signing up with their new monitor. There was a 30-day wait for my ADT contract to finish out. When 30 days had passed and I was scheduled to switch over, Firstline discovered that their original contract with ADT prevented them from re-signing me that way, and they left me stranded-no upgrade and no monitoring. After calling around and learning that different monitoring companies use different equipment, I signed up again for
monitoring with ADT, starting a new contract at the current rate, which is $4.71 a month more than my previous rate. After learning what I know now, I would say that just because you own the equipment doesn’t mean that you can use any monitoring company. They’re tied together. Firstline seems to be focused on selling and upselling equipment, and I don’t know if they even have any technicians at all.

San Francisco Home Security Providers:

Bay Alarm

Recent Review For Bay Alarm:
Note: Bay Alarm now has its own review section here: Bay Alarm Reviews

San Jose Home Security Providers:

First Defense Security (ADT Dealer)

Recent Review For First Defense Security:
Where do I begin? I was with ADT and very happy with their service paying 32.95 per month. This young girl came to my door and told me the company she worked was offering free installation of new equipment and that I would get a 2-way voice system for free and all of my current windows and doors would be covered for free. I was skeptical and so her boss came to the house and sold me and my wife on the alarm. Technician came and told me that my system was hardwired and that the system he would put in was wireless and so I would have to group all of windows on to one zone and all my doors on another in order to cover what I had. Needless to say I cancelled and went back to ADT and got a lower rate! This company is very shady and tried to trick me and get me to pay MORE! they wanted me to pay 39.95 for 2-way voice but give up my individual zones. Stay away from First Defense Security. They are very manipulative and inexperienced. This was in San Jose, CA.

Torrance Home Security Providers:

ADT Torrance Office

Recent Review For ADT Torrance Office:
I already had ADT as my home alarm monitoring co. So, when my mom was dying of cancer, I moved her into my house and had to hire caretakers I didn't know. I called ADT and had them install a CCTV system so I could video these strangers in my home. I told the saleswoman, K. Washington, I wanted to put the DVR unit in my lockable bedroom. Little did I know that the DVR had such a loud fan to cool its hard drive that I would not be able to sleep while it was operating. This defeated most of the reason I wanted the system, so I could sleep while taping the caretakers, etc. I called Washington who then had the audacity to inform me that she had to pull this type of system out of a couple of other peoples' places for the SAME reason! ADT made a very difficult situation more horrendous. They REFUSED to step up to the plate and install a different DVR model despite the fact that I told them about two other brands with quiet fan motors...

My mother died of breast cancer on 2/14/07.

I called ADT Corp. office and spoke to a moron named, M. Schultz. I asked for a formal aplology from Washington, 1 yr. of free alarm monitoring and to have the CCTV equip. removed ( they never chargrd my credit card for the 2k cost ). An alternative I suggested was to move the two cameras outside, add two more cameras, give me another, quiet DVR and the formal apology. Schultz exhibited "class", dug in his heels and a power struggle ensued. He Googled me and knew I had appeared on shows including Oprah re. assertiveness. He offered a paltry 6 months free monitoring and removal of the video equip. I was so offended, I told him I would find a way to get this story to the media.

By the way, their sub-contractor installer, M. Soto broke a $200 mineral specimen, Schultz sent me a letter claiming I would be reimbursed. So far, no payment has been made. The equip. was taken out of my house and I continue to mourn the death of my beloved mother... ADT then sent me a letter "firing" me as their customer! Later, I was mailed a form letter asking me to sign back up with them! Disgusting to say the least. I signed up with Protection One.