Review For: Central Security Group (Con't)
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There MUST be better alarm companies out there so DO NOT use CSG until you've checked around. When they installed the system they sent out a scuzzy looking guy in an car that didn't even have their logo on it. He wore no uniform. He could have been anyone and he obviously didn't know what he was doing. He taped some wires together - no kidding. The wires came apart pretty quickly and I called to get it repaired. I called several times to get it repaired. At one point the RUDE person on the phone said that they had called and set up an interview and I was not home when they arrived. That was a flat-out lie. I had been trying for months to get it repaired and I'm sure I would have written any appointment on my calendar since I really wanted to get it fixed. Plus, at the time, I was working from home and was in my home office all day, every day. No one came by to attempt to fix it. They finally did fix it but the people on the phone were very rude and un-business-like.
So, when I put my house on the market and called to cancel the service I was informed (read many similar stories here) that I had just passed the point where I could have done that. Now they are requesting that I pay up for the end of the year or they'll turn my account over to a collection agency.
Here's what I'm doing: I sent them a certified letter requesting a copy of the contract and gave them 30 days to get it to me via mail. If/when I don't receive it, I'll forward all the info and my complaint to the OK Attorney General's office.
FYI, I won a similar dispute with AT&T many years ago using the same method. Let's not give up. Theives should not be allowed to steal from US citizens under the guise of a corporation.
So, when I put my house on the market and called to cancel the service I was informed (read many similar stories here) that I had just passed the point where I could have done that. Now they are requesting that I pay up for the end of the year or they'll turn my account over to a collection agency.
Here's what I'm doing: I sent them a certified letter requesting a copy of the contract and gave them 30 days to get it to me via mail. If/when I don't receive it, I'll forward all the info and my complaint to the OK Attorney General's office.
FYI, I won a similar dispute with AT&T many years ago using the same method. Let's not give up. Theives should not be allowed to steal from US citizens under the guise of a corporation.