Review For: Central Security Group (Con't)
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This is the most dishonest and worst alarm company in existance!!!!!!!
The installers are very inexperienced and customer service is pathetic. The installers placed the main control panel on the outside wall of a bathroom I was remodeling when there was a closet not more than 2 feet away. They left wires hanging down from the ceiling and when called back to move the thing they destroyed the circuit board of the system and my computer modem. They then had the nerve to try and charge me for the replacement of the circuit board the tech. destroyed and the service call to come back and replace it. This also all happened in the first 90 day period which all service to the system is supposed to be warrantied and free.
When I informed them that I was not paying for their inexperience they decided to have their collection department call everyone on our contact list and inform them that we are deadbeats that will not pay our bills and had the nerve to ask them if they could pay it. UNBELIEVABLE!!!!! They then started calling my wifes employer for the same reason.
They are very, very rude and the supervisors, if you are lucky enough to get to speak to one or even get their voicemail, will not return phone calls. STAY AWAY FROM THIS COMPANY!!!!!!!!!
The installers are very inexperienced and customer service is pathetic. The installers placed the main control panel on the outside wall of a bathroom I was remodeling when there was a closet not more than 2 feet away. They left wires hanging down from the ceiling and when called back to move the thing they destroyed the circuit board of the system and my computer modem. They then had the nerve to try and charge me for the replacement of the circuit board the tech. destroyed and the service call to come back and replace it. This also all happened in the first 90 day period which all service to the system is supposed to be warrantied and free.
When I informed them that I was not paying for their inexperience they decided to have their collection department call everyone on our contact list and inform them that we are deadbeats that will not pay our bills and had the nerve to ask them if they could pay it. UNBELIEVABLE!!!!! They then started calling my wifes employer for the same reason.
They are very, very rude and the supervisors, if you are lucky enough to get to speak to one or even get their voicemail, will not return phone calls. STAY AWAY FROM THIS COMPANY!!!!!!!!!