Review For: CPI Security (North Carolina)
CPI Security is based in Charlotte, North Carolina. They primarily serve business and residential consumers in North and South Carolina, but still rank as one of the largest security companies in the U.S. As you browse this CPI review, keep in mind that this company has thousands of other clients that may or may not be satisfied with their service. If you are a present or former client of CPI Security, please submit a review. Reviews are only edited for vulgar language and/or spam.
Recent Review For CPI Security:
More Home Security Resources On Alarm System Reviews.Com:
Home | Article Archive | Alarm Devices | Home Security Alarm Design | Before You Get A Quote | Cameras & CCTV | Crime Prevention | Evaluate Your Home Security | Just For Fun | National Alarm Reviews | Local Alarm Reviews | Review Submission | Securing Doors | Securing Windows
Copyright 2006-2010 Home Security
Alarm Basics | Articles | System Design | Device Types | Reviews | Crime Prevention Tips | Evaluation | Security Cameras
They require a 60 month contract. That's right, 5 years.
Our homebuilder had pre-selected them to do the prewire, and also as the low voltage contractor for the home. I know I should have read the entire thing, but the sales person swore up and down it was only a 36 month commitment, which is more standard in the industry (though some do not require any contract). My mistake for not having her show it to me in writing, but this was at the time I was adding all my phone/data/surround sound, etc outlets and they act like you are not signing the security contract at that time but you are.
On the back of the all the stuff for our selections in mice type, there is a 60 month contract clause there. Imagine my surprise when I called them at month 37 asking to have my rate reduced from $50 a month.
Also, IMO, they were not the greatest low voltage contractor in the world. They talked a good game like they knew what they were doing, but unless you were very savvy, I can easily see things going wrong with your system.
Just one example, they advertise an "Audio Video link" setup for wall mounting a TV that does not even have a way to get high def signals to the TV. On their site, they even have their own logo streched out on the TV in the sample. New Construction, Audio/Video Link, Wireless Audio Video, Audio & Video Wiring System | CPI Security So, if you know exactly what is needed, they are OK, otherwise you are stuck. During our selections, the lady had to keep going back to one of the engineers to see whether they could do what we wanted or not. Eventually, the guy just came in for the rest of the session.
Our homebuilder had pre-selected them to do the prewire, and also as the low voltage contractor for the home. I know I should have read the entire thing, but the sales person swore up and down it was only a 36 month commitment, which is more standard in the industry (though some do not require any contract). My mistake for not having her show it to me in writing, but this was at the time I was adding all my phone/data/surround sound, etc outlets and they act like you are not signing the security contract at that time but you are.
On the back of the all the stuff for our selections in mice type, there is a 60 month contract clause there. Imagine my surprise when I called them at month 37 asking to have my rate reduced from $50 a month.
Also, IMO, they were not the greatest low voltage contractor in the world. They talked a good game like they knew what they were doing, but unless you were very savvy, I can easily see things going wrong with your system.
Just one example, they advertise an "Audio Video link" setup for wall mounting a TV that does not even have a way to get high def signals to the TV. On their site, they even have their own logo streched out on the TV in the sample. New Construction, Audio/Video Link, Wireless Audio Video, Audio & Video Wiring System | CPI Security So, if you know exactly what is needed, they are OK, otherwise you are stuck. During our selections, the lady had to keep going back to one of the engineers to see whether they could do what we wanted or not. Eventually, the guy just came in for the rest of the session.