What To Look For When Choosing A Home Security Company:
Locally Owned And Operated

Business owners who live within the same community usually have a personal desire to do an excellent job. It is important for them to protect their reputation in the community in which they live.

Full Service

Look for a company that operates and controls all aspects of the system...from the sale, to the installation, to the service and monitoring.  Many companies may sell and service the system but the monitoring is contracted to a third party.  When or if there is a problem, it is more difficult to troubleshoot when more than one company is involved.

Letters Of Reference

Any alarm company who is reputable should not hesitate to provide testimonials from satisfied customers.

24 Hour Service

Make sure that the alarm company offers 24 hour service.  You wouldn't want your alarm malfunctioning on a weekend and have to wait until Monday to get it fixed.  Any alarm company who is truly committed to their business will offer 24 hour service.

Errors And Ommissions Insurance

If they are ever any errors upon installation or alarm response, it is comforting to know that your alarm company is covered.  Make sure that you ask for a copy of the policy.
Please try to consider more than just "price" when choosing your alarm company. (If you're only considering price, you may want to see: Secrets Of The "Free" Alarm System).  It is one of the most important decisions you'll ever make, and should not be taken lightly.  Here are some things to look for in a potential alarm service provider:
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UL or ULC Approved

Make sure the company providing your monitoring is UL or ULC approved.  UL (Underwriter's Laboratory) or ULC (Underwriter's Laboratory Canada) set extremely high standards of service requirements which have to be met in order to receive this designation.  The fact that the company has UL or ULC approval adds additional protection to your security.
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