Like many other people I was deceived and outright lied to by the APX salesman.
He assured me I had 3 months to cancel the contract if I changed my mind. When I changed my mind, I discovered they had no such policy. He also told me the monthly charge would be $39.99 a month, but it ended up being $49.99.
I have talked to people at APX a few times to no avail. There seems to be no communication between their departments, and every time I would have to start over from the beginning. Recently I received a letter from them requesting a cancelled cheque. I had given one to the salesman when I (unfortunately) signed up. They said they were legally required to have one. Considering the lack of ethics on the part of the salesman I have concerns about the fate of my original cheque.
To sum up, I get the impression of a company that encourages unethical salesmanship and then won't deal with it by telling you they don't honor verbal agreements.
3 Month Update:
The company refuses to deal with the issues and apparently condones the deceptive tactics of their salesmen. The issue is an ethical one, and I cannot recommend this company.
He assured me I had 3 months to cancel the contract if I changed my mind. When I changed my mind, I discovered they had no such policy. He also told me the monthly charge would be $39.99 a month, but it ended up being $49.99.
I have talked to people at APX a few times to no avail. There seems to be no communication between their departments, and every time I would have to start over from the beginning. Recently I received a letter from them requesting a cancelled cheque. I had given one to the salesman when I (unfortunately) signed up. They said they were legally required to have one. Considering the lack of ethics on the part of the salesman I have concerns about the fate of my original cheque.
To sum up, I get the impression of a company that encourages unethical salesmanship and then won't deal with it by telling you they don't honor verbal agreements.
3 Month Update:
The company refuses to deal with the issues and apparently condones the deceptive tactics of their salesmen. The issue is an ethical one, and I cannot recommend this company.
Recent Customer Review For APX Alarms:
APX Alarms have been in business since 1999, with clients nationwide. APX will install your alarm, but your monitoring will be provided by Security Associates International (www.sai-inc.com), who operate two monitoring centers in the U.S. (Pompano, FL, and Arlington Heights, IL). Please remember that APX Alarms has thousands of other clients that may (or may not) be happy with their service, and this review is only a small sampling of the opinions of their customers. If you have had a good or bad experience with a particular alarm company, please submit your review! Reviews are only edited for spam and/or vulgar language.
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Customer Review For APX Alarms (Con't):
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