I originally signed up with APX in May, 2008.
The system I had the salesperson said was outdated and true, it was several years old, but still working satisfactorily. I signed up for a 5 yr term, which they said was all they offered. Several months later I referred APX to a couple of my neighbors, who did sign up, but only wanted a 3 yr term, which they received. The agreement was altered by the salesperson to comply with the customer's request. When I went back to APX and requested a 3 yr term, I was told they could not comply with my request. No explanation, nothing!!!
I can't even get Todd Petersen, the President of the company to respond to this one. I have no issues with the system, only with the way the contract agreement is drawn up.
If an exception is made for one, it should be made for all that request it.
The system I had the salesperson said was outdated and true, it was several years old, but still working satisfactorily. I signed up for a 5 yr term, which they said was all they offered. Several months later I referred APX to a couple of my neighbors, who did sign up, but only wanted a 3 yr term, which they received. The agreement was altered by the salesperson to comply with the customer's request. When I went back to APX and requested a 3 yr term, I was told they could not comply with my request. No explanation, nothing!!!
I can't even get Todd Petersen, the President of the company to respond to this one. I have no issues with the system, only with the way the contract agreement is drawn up.
If an exception is made for one, it should be made for all that request it.
Recent Customer Review For APX Alarms:
APX Alarms have been in business since 1999, with clients nationwide. APX will install your alarm, but your monitoring will be provided by Security Associates International (www.sai-inc.com), who operate two monitoring centers in the U.S. (Pompano, FL, and Arlington Heights, IL). Please remember that APX Alarms has thousands of other clients that may (or may not) be happy with their service, and this review is only a small sampling of the opinions of their customers. If you have had a good or bad experience with a particular alarm company, please submit your review! Reviews are only edited for spam and/or vulgar language.
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Customer Review For APX Alarms (Con't):
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