They lied to us about the cost of the alarm system. We were told by the clean-cut, polite, door-to-door salesman that the alarm system was free and we were expected to pay $30 a month for three months, then the alarm system was ours free and clear. He said we could either pay him the one time $90 fee up front, or stretch it out. Being young, first time homeowners '(the perfect prey!) we of course opted for stretching it out.
A month later, my husband looks at his bank account and sees $175.00 has been taken out from APX causing our check for the mortgage to bounce. When he called to find out why, the represenative at the call center said that it was a $90.00 installation fee, then $45.00 a month. My husband kept explaining that's NOT what we were told, but the call center represenative was like, "Uh huh, well that's how it works."
When he asked how to break our contract, the represenative said we either had to get someone else to take over our contract or pay off our balance of $2,700 to the company. So either way, APX gets their money. Lovely.
I wish we had NEVER opened the door and let that guy in.
A month later, my husband looks at his bank account and sees $175.00 has been taken out from APX causing our check for the mortgage to bounce. When he called to find out why, the represenative at the call center said that it was a $90.00 installation fee, then $45.00 a month. My husband kept explaining that's NOT what we were told, but the call center represenative was like, "Uh huh, well that's how it works."
When he asked how to break our contract, the represenative said we either had to get someone else to take over our contract or pay off our balance of $2,700 to the company. So either way, APX gets their money. Lovely.
I wish we had NEVER opened the door and let that guy in.
Recent Customer Review For APX Alarms:
APX Alarms have been in business since 1999, with clients nationwide. APX will install your alarm, but your monitoring will be provided by Security Associates International (www.sai-inc.com), who operate two monitoring centers in the U.S. (Pompano, FL, and Arlington Heights, IL). Please remember that APX Alarms has thousands of other clients that may (or may not) be happy with their service, and this review is only a small sampling of the opinions of their customers. If you have had a good or bad experience with a particular alarm company, please submit your review! Reviews are only edited for spam and/or vulgar language.
Thanks for submitting your review!
Thanks for submitting your review!
Customer Review For APX Alarms (Con't):
Alarm Basics | Articles | System Design | Device Types | Reviews | Crime Prevention Tips | Evaluation | Security Cameras
More Home Security Resources On Alarm System Reviews.Com:
Home | Article Archive | Alarm Devices | Home Security Alarm Design | Before You Get A Quote | Cameras & CCTV | Crime Prevention | Evaluate Your Home Security | Just For Fun | National Alarm Reviews | Local Alarm Reviews | Review Submission | Securing Doors | Securing Windows
Copyright 2006-2009 Home Security