Review For: ADT Security Services
This ADT customer review has been submitted anonymously by a present or former ADT burglar alarms client. Please note that ADT uses a sub-dealer program, which usually means that a local company will install and service your alarm, and ADT will monitor it. So a review listed here may not be for or against corporate ADT, but a completely independent local dealer. If you submit a review, please indicate whether the review is regarding ADT corporate, or the local company who installed your system.
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My mom just got ADT, HUGE, HUGE mistake!!
Now that she has been scammed out of a bunch of money, ADT will not give her the time of day, no wonder ADT does not have an A rating. I told my mom, always check with the Better Business Bureau before you do business with any company, just like Direct TV that also screwed her! Direct TV has an "F" rating. My guess is ADT is headed in that direction, any company that does not have an "A" rating, there are real true valid reasons for this, so no matter what these "employees" of ADT have posted of a positive nature, the truth lies with the numerous customer complaints.
My mom plans to go to Action 9 News, hire her attorney, take ADT to small claims court and pay just as much money as she possibly can to make ADT's life as miserable as they have made hers. Oh and good luck with trying to determine which of the 5000 toll free numbers is the person who can help you, each person at each toll free number passes you off to the next of many toll free numbers and no one can help. The last person my mother spoke with at ADT provided her with the phone number of BBB, such a loyal caring employee, huh? Every employee I've spoken with at ADT has been a "loser", definitely no "A" employees at ADT that I've encountered so far, none of them were even "B" employees, I might rate one of them with a "C", but the rest are D's and F's which equals: No work ethic, little to no intelligence, poor attitude, etc., etc.
It doesn't matter what my mom's issues are with ADT, as we are convinced no one is going to ever call her to address her issues, so BBB, Action 9 and her attorney will take care of her, as no one at ADT gives a rats "____"!
Now that she has been scammed out of a bunch of money, ADT will not give her the time of day, no wonder ADT does not have an A rating. I told my mom, always check with the Better Business Bureau before you do business with any company, just like Direct TV that also screwed her! Direct TV has an "F" rating. My guess is ADT is headed in that direction, any company that does not have an "A" rating, there are real true valid reasons for this, so no matter what these "employees" of ADT have posted of a positive nature, the truth lies with the numerous customer complaints.
My mom plans to go to Action 9 News, hire her attorney, take ADT to small claims court and pay just as much money as she possibly can to make ADT's life as miserable as they have made hers. Oh and good luck with trying to determine which of the 5000 toll free numbers is the person who can help you, each person at each toll free number passes you off to the next of many toll free numbers and no one can help. The last person my mother spoke with at ADT provided her with the phone number of BBB, such a loyal caring employee, huh? Every employee I've spoken with at ADT has been a "loser", definitely no "A" employees at ADT that I've encountered so far, none of them were even "B" employees, I might rate one of them with a "C", but the rest are D's and F's which equals: No work ethic, little to no intelligence, poor attitude, etc., etc.
It doesn't matter what my mom's issues are with ADT, as we are convinced no one is going to ever call her to address her issues, so BBB, Action 9 and her attorney will take care of her, as no one at ADT gives a rats "____"!
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