Review For: ADT Security Services (Con't)
This ADT customer review has been submitted anonymously by a present or former ADT burglar alarms client. Please note that ADT uses a sub-dealer program, which usually means that a local company will install and service your alarm, and ADT will monitor it. So a review listed here may not be for or against corporate ADT, but a completely independent local dealer. If you submit a review, please indicate whether the review is regarding ADT corporate, or the local company who installed your system.
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ADT is terrible. The customer service is terrible. The alarm would go off in the middle of the night numerous times and the answer from ADT was that the system was checking itself.
At 2 am? We contacted ADT a number of times because of this and they told us that there was a part in the system that needed to be changed. Before we could schedule an appointment, we contacted the company many times before we were able to confirm a date. There were about 3 appointments that were made and the technician did not show up.
We finally decided to cancel and are looking for another security company. I will never use ADT again!!
At 2 am? We contacted ADT a number of times because of this and they told us that there was a part in the system that needed to be changed. Before we could schedule an appointment, we contacted the company many times before we were able to confirm a date. There were about 3 appointments that were made and the technician did not show up.
We finally decided to cancel and are looking for another security company. I will never use ADT again!!