Review For: ADT Security Services (Con't)
This ADT customer review has been submitted anonymously by a present or former ADT burglar alarms client. Please note that ADT uses a sub-dealer program, which usually means that a local company will install and service your alarm, and ADT will monitor it. So a review listed here may not be for or against corporate ADT, but a completely independent local dealer. If you submit a review, please indicate whether the review is regarding ADT corporate, or the local company who installed your system.
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I inherited an ADT system when I moved in four years ago--originally using landline, now wireless--and have been generally pleased with the system's reliability and ADT's service and response.
In the beginning, it bugged me that I signed into a 3-year commitment (didn't read the contract very well), but I have no regrets. I am now month-to-month and haven't changed companies because I know what I'm getting with ADT.
My big wish is that ADT would give customers an option to monitor/arm/disarm the system via the web like some NextAlarm or Alarm.com. This feature would certainly help keep me an ADT customer for a long time.
In the beginning, it bugged me that I signed into a 3-year commitment (didn't read the contract very well), but I have no regrets. I am now month-to-month and haven't changed companies because I know what I'm getting with ADT.
My big wish is that ADT would give customers an option to monitor/arm/disarm the system via the web like some NextAlarm or Alarm.com. This feature would certainly help keep me an ADT customer for a long time.