Review For: ADT Security Services (Con't)
This ADT customer review has been submitted anonymously by a present or former ADT burglar alarms client. Please note that ADT uses a sub-dealer program, which usually means that a local company will install and service your alarm, and ADT will monitor it. So a review listed here may not be for or against corporate ADT, but a completely independent local dealer. If you submit a review, please indicate whether the review is regarding ADT corporate, or the local company who installed your system.
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I would not recommend ADT to any of my friends.
I recently got a divorce and moved into an apartment - my now ex decided to sell his home that we had lived in. Yes, I had signed a 3 year contract with the company, but did not plan on getting a divorce during that time either. The company charged us a $450 fee to cancel our services. They were not willing to work with us in any way. I moved into an apartment and was not allowed to have the service installed. My ex is moving in with a friend, therefore does not need the service either. So we are SCREWED!!!!!!
The customer service people had nothing to say. I asked to speak with a supervisor and was put on hold for 20 minutes - only for the first lady to return and say "all supervisors were busy at that time".
If you want a good screw....sign a contract with this company...you will get the screw of a lifetime (enyoy it)!
I recently got a divorce and moved into an apartment - my now ex decided to sell his home that we had lived in. Yes, I had signed a 3 year contract with the company, but did not plan on getting a divorce during that time either. The company charged us a $450 fee to cancel our services. They were not willing to work with us in any way. I moved into an apartment and was not allowed to have the service installed. My ex is moving in with a friend, therefore does not need the service either. So we are SCREWED!!!!!!
The customer service people had nothing to say. I asked to speak with a supervisor and was put on hold for 20 minutes - only for the first lady to return and say "all supervisors were busy at that time".
If you want a good screw....sign a contract with this company...you will get the screw of a lifetime (enyoy it)!