Review For: ADT Security Services (Con't)
This ADT customer review has been submitted anonymously by a present or former ADT burglar alarms client. Please note that ADT uses a sub-dealer program, which usually means that a local company will install and service your alarm, and ADT will monitor it. So a review listed here may not be for or against corporate ADT, but a completely independent local dealer. If you submit a review, please indicate whether the review is regarding ADT corporate, or the local company who installed your system.
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I've had ADT for about 15 years. Never updated, and everything still works the way it had the first day.
We have had plenty of false alarms including the smoke detector from steam in the shower and me setting the alarm while the dog was in the house (brainfart). However every single time I have gotten a call from ADT within 5 minutes.
The fire dept or police have shown up as well even after we stated a false alarm. I live in a high crime area of southeast San Diego so that could be why we have such a quick response. I truly feel it depends on the police dept and equipment. We are thinking about upgrading to a wireless system but there is a battery drawback.