I have quite honestly had the worst possible experiences with ADT security.
I made 3 appointments for them to come fix my alarm and they never showed on all 3 occasions. I called each time and they told me that the technician was late and they'd have to re-schedule.
Further more, they signed me up for telephone monitoring, knowing full well I had no telephone line in my home, as I use only cell phones. It was pulling teeth to get my money back, and I still don't have it...only "credit" that I'll probably never see as I've had my system for several months and it's still not working. I am currently at home waiting on appointment #4 for them to come and fix my alarm. Knowing how this company works, my waiting is useless as they will not show up.
TERRIBLE company.
Review For: ADT Security Services (Con't)
This ADT customer review has been submitted anonymously by a present or former ADT burglar alarms client. Please note that ADT uses a sub-dealer program, which usually means that a local company will install and service your alarm, and ADT will monitor it. So a review listed here may not be for or against corporate ADT, but a completely independent local dealer. If you submit a review, please indicate whether the review is regarding ADT corporate, or the local company who installed your system.
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