Have been with ADT alarm monitoring for less than two weeks and have already realized I made a mistake in going with ADT.
These people are uncaring and will not work with me to solve problems. I opted to have them install an alarm in a home I own in another state. The home is unoccupied. They took the order from the state I am living in, they charged my credit card from the state I am living in, but when they notified the wrong person on the notification list, they cannot work with me to modify the notification list. They will only send correspondence to me at the protected residence, which no one lives at, and will not deal with me where I am currently living.
I understand the security implications here, but not the narrowminded lunacy I've been exposed to thus far.
These people are uncaring and will not work with me to solve problems. I opted to have them install an alarm in a home I own in another state. The home is unoccupied. They took the order from the state I am living in, they charged my credit card from the state I am living in, but when they notified the wrong person on the notification list, they cannot work with me to modify the notification list. They will only send correspondence to me at the protected residence, which no one lives at, and will not deal with me where I am currently living.
I understand the security implications here, but not the narrowminded lunacy I've been exposed to thus far.
Review For: ADT Security Services (Con't)
This ADT customer review has been submitted anonymously by a present or former ADT burglar alarms client. Please note that ADT uses a sub-dealer program, which usually means that a local company will install and service your alarm, and ADT will monitor it. So a review listed here may not be for or against corporate ADT, but a completely independent local dealer. If you submit a review, please indicate whether the review is regarding ADT corporate, or the local company who installed your system.
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