PLEASE DO NOT USE ADT. If you are thinking of using ADT, PLEASE DON'T, DON'T.
I have their service for 3 years and every time I need them to come out I will have to call about 6 times and practically beg them to come out. Several times the tech did not show up and lied that we were not home. I tried to complaint to the supervisor, but he did not care either. I need someone to add change the phone line and ADT was the one to install and now they said they couldn't do it. I again called them 3 times to change the phone number they still have not done it. I again called and ask for another service, they said I have to talk to the local office. I left 3 messages but no one called me back.
INCOMPITENT TECHNICAL REP., HORRIBLE SERVICE, EXPENSIVE!! I HATE adt.
I have their service for 3 years and every time I need them to come out I will have to call about 6 times and practically beg them to come out. Several times the tech did not show up and lied that we were not home. I tried to complaint to the supervisor, but he did not care either. I need someone to add change the phone line and ADT was the one to install and now they said they couldn't do it. I again called them 3 times to change the phone number they still have not done it. I again called and ask for another service, they said I have to talk to the local office. I left 3 messages but no one called me back.
INCOMPITENT TECHNICAL REP., HORRIBLE SERVICE, EXPENSIVE!! I HATE adt.
Review For: ADT Security Services (Con't)
This ADT customer review has been submitted anonymously by a present or former ADT burglar alarms client. Please note that ADT uses a sub-dealer program, which usually means that a local company will install and service your alarm, and ADT will monitor it. So a review listed here may not be for or against corporate ADT, but a completely independent local dealer. If you submit a review, please indicate whether the review is regarding ADT corporate, or the local company who installed your system.
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