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Review For: ADT Security Services (Con't)
This ADT customer review has been submitted anonymously by a present or former ADT burglar alarms client. Please note that ADT uses a sub-dealer program, which usually means that a local company will install and service your alarm, and ADT will monitor it. So a review listed here may not be for or against corporate ADT, but a completely independent local dealer. If you submit a review, please indicate whether the review is regarding ADT corporate, or the local company who installed your system.
NOTE: If you are submitting an ADT alarm review, please specify the local company that installed it, if applicable.
NOTE: If you are submitting an ADT alarm review, please specify the local company that installed it, if applicable.
Recent Review For ADT Alarms (con't):
ADT is not bad.. but I do have a few notes of caution for people.
1. If your system is not working and you just ignore it, so will they.. for months. Eventually, they may let you know if someone notices it.
2. The batteries for the fire and motion sensors do not beep when they are low. So you may think that at least your smoke detectors are working even if you don't activate the alarm system.. but you will be wrong. A fire could start right under the smoke detector if the battery is dead, and neither you for their main office will know about it. That's dangerous. There should be some kind of low-battery indicator: flash, beep, something.
3. If you cannot reset your alarm or try do a bypass and call ADT, they may send you a repairman. If it is a dead battery, they will charge you $100 for the visit, plus the pennies for the battery, even if you have been a customer for 5 years.
That's why I finally quite with them. They told me on the phone that my system had a technical problem.. not a battery problem. I know how to change batteries myself. That was a bit of a scam.
Like I said, they aren't bad, but not great either.
1. If your system is not working and you just ignore it, so will they.. for months. Eventually, they may let you know if someone notices it.
2. The batteries for the fire and motion sensors do not beep when they are low. So you may think that at least your smoke detectors are working even if you don't activate the alarm system.. but you will be wrong. A fire could start right under the smoke detector if the battery is dead, and neither you for their main office will know about it. That's dangerous. There should be some kind of low-battery indicator: flash, beep, something.
3. If you cannot reset your alarm or try do a bypass and call ADT, they may send you a repairman. If it is a dead battery, they will charge you $100 for the visit, plus the pennies for the battery, even if you have been a customer for 5 years.
That's why I finally quite with them. They told me on the phone that my system had a technical problem.. not a battery problem. I know how to change batteries myself. That was a bit of a scam.
Like I said, they aren't bad, but not great either.
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