ADT Employees Speak Out (Con't):
Do you or did you once work for ADT or any other alarm company? We welcome your opinions! All reviews and comments can be posted on our review submission page. Our regular visitors can find more information about ADT here: ADT Customer Reviews You may also find this page useful: What To Expect During Your ADT Sales Call
Home | Article Archive | Alarm Devices | Home Security Alarm Design | Before You Get A Quote | Cameras & CCTV | Crime Prevention | Evaluate Your Home Security | Just For Fun | National Alarm Reviews | Local Alarm Reviews | Review Submission | Securing Doors | Securing Windows
Copyright 2006-2009 Home Security
Also See:
ADT Customer Reviews
ADT Customer Reviews
Alarm Basics | Articles | System Design | Device Types | Reviews | Crime Prevention Tips | Evaluation | Security Cameras
Back To:
ADT Employee
Comments -All
ADT Employee
Comments -All
Back To:
ADT Employee Comments -All
ADT Employee Comments -All
As an ADT Consultant, my main goal was to have a customer who was happy and satisfied with their security protection because that meant referrals for me. I worked very hard to make sure this happened. My customers were properly trained, any problems quickly taken care of, and I developed a stay-in-touch attitude. For two years after I left ADT I still had customers sending me referrals-which I passed on to others at ADT.
As far as the ADT Authorized Dealers that everyone is talking about - they are no different than a Verizon or a Sprint dealer. Those guys are looked at as Verizon or Sprint - no difference. That is the same for the ADT Authorized Dealers. They are mini-ADT's. That is a great marketing program for ADT - they can reach 50% or more of the homeowner population by having an Authorized Dealer Program. I never liked the program when I was there but I dealt with it. The best dealers have prospered and set the same standards that ADT has.
If there are bad dealers, turn them in to ADT. But this is a huge part of their business and the good dealers are as much a part of ADT as the ADT sales consultant is. Again they are mini-ADT's. This is what ADT wants so if there is a dealer not living up to ADT standards turn them in.
I have had ADT in my homes for 23+ years and would have no other.
ADT is the best most recognized company and their 24/7 service is the highest quality. I suggest for those who have problems with an employee of ADT, get a name and number and call the boss or sales rep. The problem will get taken care of.
Also for the homeowner, take some responsibility and know your security system - test it from time to time - and avoid false alarm issues. You'll be a happy ADT customer if you do.
Cheryl **********
Former ADT Employee
Lifetime ADT Customer
As far as the ADT Authorized Dealers that everyone is talking about - they are no different than a Verizon or a Sprint dealer. Those guys are looked at as Verizon or Sprint - no difference. That is the same for the ADT Authorized Dealers. They are mini-ADT's. That is a great marketing program for ADT - they can reach 50% or more of the homeowner population by having an Authorized Dealer Program. I never liked the program when I was there but I dealt with it. The best dealers have prospered and set the same standards that ADT has.
If there are bad dealers, turn them in to ADT. But this is a huge part of their business and the good dealers are as much a part of ADT as the ADT sales consultant is. Again they are mini-ADT's. This is what ADT wants so if there is a dealer not living up to ADT standards turn them in.
I have had ADT in my homes for 23+ years and would have no other.
ADT is the best most recognized company and their 24/7 service is the highest quality. I suggest for those who have problems with an employee of ADT, get a name and number and call the boss or sales rep. The problem will get taken care of.
Also for the homeowner, take some responsibility and know your security system - test it from time to time - and avoid false alarm issues. You'll be a happy ADT customer if you do.
Cheryl **********
Former ADT Employee
Lifetime ADT Customer
"For 20 years I was one of the top ADT Security Consultants. Over this time I met with and helped set up protection for thousands of homeowners. I believe ADT is the best alarm company anywhere. Does ADT have it's problems like every large company - Yes. But ADT is also a company that corrects it's problems. ADT is made up of PEOPLE and they are what makes ADT. Sometimes people don't do their jobs to the best of their abilities."