ADT Employees Speak Out (Con't):
Do you or did you once work for ADT or any other alarm company? We welcome your opinions! All reviews and comments can be posted on our review submission page. Our regular visitors can find more information about ADT here: ADT Customer Reviews You may also find this page useful: What To Expect During Your ADT Sales Call
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ADT Employee
Comments -All
ADT Employee
Comments -All
Back To:
ADT Employee Comments -All
ADT Employee Comments -All
Some already with other companies, some with ADT, and some with no one. As someone mentioned 99.9% of our customers are extremely happy. WE have over 6 million customers and these are these are the only mad people. Not a bad thing. Most people only post when they are mad. If they get what they expect then they are happy and don't post.
Most of these problems can be avoided. Most problems are because of some authorized dealers. So I would contact ADT directly 1-800-ADT-ASAP(238-2727).
Also once you get a system keep your sales reps card on file. If you have an issue contact them directly. They know the avenues of the company, who to contact, and how to contact them even when you can't. That way you don't have to deal with the customer service department or 800 numbers.
Your sales rep is the best customer service you can get. We go through a lot of training and 99% of the time know what to do.
If we don't, then we know who to ask.
Most of these problems can be avoided. Most problems are because of some authorized dealers. So I would contact ADT directly 1-800-ADT-ASAP(238-2727).
Also once you get a system keep your sales reps card on file. If you have an issue contact them directly. They know the avenues of the company, who to contact, and how to contact them even when you can't. That way you don't have to deal with the customer service department or 800 numbers.
Your sales rep is the best customer service you can get. We go through a lot of training and 99% of the time know what to do.
If we don't, then we know who to ask.
"As an employee of ADT I hear many different things about many different companies. I see anywhere from 35-55 potential customers a day..."