ADT Employees Speak Out (Con't):
Do you or did you once work for ADT or any other alarm company? We welcome your opinions! All reviews and comments can be posted on our review submission page. Our regular visitors can find more information about ADT here: ADT Customer Reviews You may also find this page useful: What To Expect During Your ADT Sales Call
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ADT Employee
Comments -All
ADT Employee
Comments -All
Back To:
ADT Employee Comments -All
ADT Employee Comments -All
We (ADT) will basically leave your system for you to own after you have fullfilled your 3 year contract. The panel is not propriatory, just the download part is. Anyone can monitor it if it's a sw2000, sw3000, premisepro or newer panels. With Brinks you will never own, they will get your system even 10 years after your contract if they are notified, even if they left it for you it is a boat anchor because its made just for them.
If you were a customer of ADT and didn't pay your bill for months and decide to reconnect...prepare to resign another 3 year contract at a higher rate. I am not sure what happens to your prior contract but we do (resales) all the time. That's when you don't pay your bill, and they will send me out to test and inspect it.
If you switch to a non traditional phone like cable, vonage, etc, it won't work. I would also check and make sure your phone line (land line) is working on the system and plugged in. If you're not connected we won't always get you up and going the same day, and we might need to reschedule for another day. The scheduling they alow us for is unbelievable, if you only knew. Here's a typical day: 8-10a.m.: resale (test and reconnect)...10-12p.m.: resale, 12-2p.m.: resale...2-4p.m.: add on install (door contact, etc).
Notice no lunch break.....because we are commision.. we don't get paid hourly! AND those jobs are all over the 200 mile area we are in charge of. SO BE READY FOR A FAST TALKING EXPERIENCE, i.e. in and out in 20 minutes. Don't get me wrong...its a good company...but kinda scandalous to its employess on breaks AND NO LUNCH BREAKS.
If you always pay your bill, it's an excellent company.
If you were a customer of ADT and didn't pay your bill for months and decide to reconnect...prepare to resign another 3 year contract at a higher rate. I am not sure what happens to your prior contract but we do (resales) all the time. That's when you don't pay your bill, and they will send me out to test and inspect it.
If you switch to a non traditional phone like cable, vonage, etc, it won't work. I would also check and make sure your phone line (land line) is working on the system and plugged in. If you're not connected we won't always get you up and going the same day, and we might need to reschedule for another day. The scheduling they alow us for is unbelievable, if you only knew. Here's a typical day: 8-10a.m.: resale (test and reconnect)...10-12p.m.: resale, 12-2p.m.: resale...2-4p.m.: add on install (door contact, etc).
Notice no lunch break.....because we are commision.. we don't get paid hourly! AND those jobs are all over the 200 mile area we are in charge of. SO BE READY FOR A FAST TALKING EXPERIENCE, i.e. in and out in 20 minutes. Don't get me wrong...its a good company...but kinda scandalous to its employess on breaks AND NO LUNCH BREAKS.
If you always pay your bill, it's an excellent company.
"I am an ADT Corporate installer currently... A few differences between US and BRINKS..."